Category: Uncategorized

Why We’re Updating Our Support Policy, And What It Means for You

For years, JAWS, ZoomText, and Fusion users have relied on our support team for guidance, problem-solving, and a personal touch—and we’re committed to making that experience even better. Over the past year, many of you have told us that response times and support availability haven’t always met your expectations. We took that feedback seriously. To …

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A Simpler, Faster User Registration Experience Going Live on December 4

Thank you to everyone who shared feedback about our user registration process over the past several weeks. Many of you told us the original flow felt longer or more personal than necessary. We listened, and we’ve already made significant improvements to make registration quicker, clearer, and more comfortable for all users. Here’s a reminder of what is changing …

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Picture Smart In JAWS: Independently Selecting Your Artwork

Starting with JAWS 2019, the Picture Smart feature allows you to choose a photo and submit it for analysis. A description of the image is displayed in the JAWS Results Viewer window. The following guest post was written by musician Dave Baker, and provides a step-by-step application of the Picture Smart feature in JAWS. As …

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3 Quick Tips for Navigating Excel Spreadsheets with JAWS

Microsoft Excel is a popular application for creating and reading spreadsheets. Whether you use it to catalogue items, create a budget or analyze complex information, navigating data with JAWS can prove challenging. You can navigate Excel quickly and efficiently with JAWS using keyboard commands. These are especially helpful when first assessing the contents of a …

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The New Microsoft Edge Preview Has Great Accessibility Support

At the end of last Year, Microsoft announced that future versions of the Edge web browser will be based on Chromium, the same framework that’s  powered Google Chrome from the beginning.  This means that the new Edge will immediately benefit from all of Google’s work to ensure that Chrome embraces accessibility standards, and the work …

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